CSQA_Test for FUN_3

Which of the following Quality Management principle(s) are incorporated into the ISO 9001

standard?

• System approach to management

• Process approach

• Mutually beneficial supplier relationships

• Factual approach decision making

• All of the above

What company developed the concept known as "Six Sigma Quality"?

• IBM

• Microsoft

• Apple

• Motorola

A process is a vehicle of communication, specifying the methods used to produce:

• A Service

• A product

• Both Product and Service

• None of the above

Which of the following is not one of the phases of 'Team Development' ?

• Performing

• Forming

• Conforming

• Storming

Which of the following is the correct definition of a policy?

• The intended future state of the organization

• Managerial control over processes

• The step-by-step methods followed to ensure that standards are met

• Managerial desires and intents concerning processes and products

To measure the customer’s perception of the quality of a software system, what type of

measure would you use?

• Objective

• Subjective

• Process Measure

• Process Variation

Which of the following is a level for maturing the Quality Assurance Processes?

• Controlling

• Verification

• Business Requirements

• Relational Requirements

It is generally recognized that software testing should begin at which software development

phase?

• Requirements Phase

• Internal Design Phase

• Build Phase

• After Software has Been Built

Which of the following types of testing is considered Dynamic Testing?

• Code Inspections

• System Reviews

• Code Analyzers

• Unit Testing

• Checklists

Which has frequently been referred to as the most difficult task in getting people to use the

process?

• Determining the need for a process

• Writing the process

• Deploying the process

• Improving the process