DOT REGULATIONS

What should we always remember when sharing pricing for a quote?

• PRICE INCLUDES TAXES AND FEES

• PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE

• PRICE IS PER PERSON

• TYPE OF FARE

• ALL OF THE ABOVE

What are the main features and benefits on booking flights through us?

• BNPL

• CANCELLING AND REBOOKING

• ASSURANCE OF ARRIVAL

• GETTING REFUNDABLE FARES

• ALL OF THE ABOVE

When sharing a quote for an existing booking. What should we include in the offering when applicable?

• Transfers

• Hotels

• Meals

• Shore Excursions

On which tool can we find if hotels and transfers are available?

• SAT

• SABRE

• Amadeus

• AS400

What should be confirmed when booking flights?

• Date of Birth

• Favorite Restaurant

• Spelling of complete names for each guest

• Cats or dogs?

Who should spell the guest's names?

• I should do it

• The guest should do it

• The TP should do it

• As long as the process is done, anyone can do it

Can we ask for the airport code to our caller?

• YES

• NO

Can we assign PAID seats for the guests?

• Yes, this is part of our service

• No, refer guests to the airline to do so

Are tickets already issued on this scenario ?

• Yes, tickets were issues on November the 28th

• No

• Yes, tickets were issued on July the 15th

• How am I supposed to know it?