Checking into a Hotel
Authored by Soledad Mori
English
Professional Development
Used 30+ times
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8 questions
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1.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Where is the guest?
He is at the ________ _______ (two words)
2.
MULTIPLE SELECT QUESTION
1 min • 1 pt
After greeting the guest, what does the clerk say? (More than one option is correct)
What can I do for you?
Could you give me some ID
May I help you?
Is that a single or a double?
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Guest: 7 nights.
What question did the clerk ask?
Would you please complete this registration card?
Do you have any vacancies starting tonight?
Is that a single or a double?
How long would you like to stay?
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
How can the guest announce his reservation?
(More than one option is correct)
I have a booking.
I have a reservation in the name of Pamela Roberts.
My name is Pamela Roberts. I have a reservation for ...
The booking has a glitch in the name of Pamela Roberts.
5.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
What can a guest show when the clerk asks him/her to show some ID?
(More than one answer is correct)
an passport
an ID card
a driver's license
a photo on their cellphone
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Hotel Clerk: How long would you like to stay?
Guest: ____
single
a week ago
for a week
on Saturday
7.
OPEN ENDED QUESTION
1 min • Ungraded
What is the problem in the following conversation?
Guest: I have a reservation in the name of Pamela Roberts?
Clerk: Let me pull up your reservation. I can't seem to find a record of your booking.
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