Business Communication

Communication can be considered effective when the sender understands the message

• True

• False

Communication that occurs within the organization internally or external, formal or informal is known as business communication

• True

• False

Effective communication enhances the ability of the organization to solve problems faster and make sound decisions.

• True

• False

Accurate is a characteristics of effective communication.

• True

• False

Encoding is a process by which receivers interpret and translate the received message into meaning information.

• True

• False

Noise is any internal or external interference that distract the communication

• True

• False

Grapevines are formal method of communication within the organization

• True

• False

External communication consists of upward, downward and horizontal communication

• True

• False

A gossip is used to deliver information that is non-job related.

• True

• False

When a sender only convey information to an individual who will benefit from the news, this type of informal communication is called a cluster.

• True

• False