Test your product

Why we must do user test sessions before launching the product on the market.

• User test sessions are important before launching the product on the market because they allow rapid feedback from users. Testing the product before launch also helps to understand the added value of each feature and the user's behavior with them.

• User test sessions are the only reason why we build prototypes

Can you explain why we cannot do user test sessions with people from our company?

• The rate of attachment and tolerance to the product is higher in a tester

• They are going to be keener to hate the product

What are the best practices for making a user test session successful?

• Find your tester.

• Prepare your test environment.

• Explain the context and be objectif.

• Good time management is highly demanded.

• Do not influence the choice of your user and never show any face expressions to your user.

Can you explain how and why we should manage 4 user test sessions with 5 people each time?

What is the main reason for conducting a user test session?

• User testing can help you save money

• Save time

• Understand how user interact naturally with your product.

• Make a product successful

Is it important to establish a natural conversation about the real life of the tester? Why?

• No, we need the user to test the app and we need to keep it professional

• It is important to establish a natural conversation about the tester's real life to help them feel more comfortable and at ease. The test session is not an investigation session!

To get the most out of user tests, you need to get the right answers with the right questions. Can you tell us some relevant questions to ask?

• How are you doing now for ....?

• Can you think of a better way to do this?

• Would you like to pay money (for transaction apps) / share content for this solution?

• Would you like to perform this task in a way ....?

• After making the ..... (ex payment process), to what extent do you trust online payment?

We have introduced some useful online tools for user testing. Which one did you enjoy the most and why?

What is the purpose of the heat map technique in a user test session?

• A heat map traces the movements and clicks of the mouse and translates them into different colors. This color range gives an idea of ​​the most clicked areas and those least used in the interfaces. This can help to better place the call to action buttons or the important messages to communicate to user.

• The heat map helps you track the movement of your user eyes during the test

Is it possible to record the user's screen remotely? What purpose behind this?

• Yes, we can record the user screen remotely. Heatmaps allows you to record his behavior and the places he visited on the interface. They can provide you with an indication as to the content your users find most interesting. They can also point out bad things, like the areas they they get stuck on or find confusing, such as navigation menus or forms.

• No, the goal is to have an iteraction with the user not to record it only without explaining