Salesforce update

If a client wants to cancel premier what type should I use?

• Billing

• Product

• New client

• Account

If I receive a call from a non-client requesting general info about the program, what type should I use?

• New client

• Products

• Comments

• What?

A product (OOS -Suggestions) type will be open or closed?

• Open

• What do you mean

• Closed

• Potatoes

All account subtypes are closed

• FALSE

• TRUE

• DR A

• SUP

Order delivery its always open

• SURE

• DONT KNOW

• WHATEVER

• NO!

If a client calls to return an order, what is the type I need to use?

• They need to keep it

• Account

• We don't do that

• Order delivery

If a client cant login, what its the type in here?

• Technical issue

• Account

• Products

• where

I just reset a password, what would be the case type?

• Technical issue

• Account

• Gmail :3

• New client

Where can I find the prepaid label subtype?

• Account

• Order delivery

• Client experience

• Needed

Where should I place a damage claim?

• Order delivery

• QAQC

• Repair

• What?