Accommodation Management-I

1. Room attendant reports to:

• a. Room supervisor

• b. Night supervisor

• c. Floor supervisor

• d. GM

2. What is GSR?

• a. Guest special report

• b. Guest special Register

• c. Guest special Record

• d. Guest special request

3. The reason why asperate cloth should be used for toilet cleaning because of______________.

• a. Appearance

• b. Economy

• c. Hygiene

• d. Efficiency

4. The room where current linen is stored for issue and receipt is______________.

• a. Linen room

• b. Uniform room

• c. Tailors room

• d. Linen uniform room

5. ____________In this technique, a close study of the process adopted is carried out and the flow of activity closely studied

• a.Process chart

• b.Chronocyclography

• c.Operation chart

• d.SOP