Taking simple phone message
Authored by selza azzahra
English
11th Grade
Used 6+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Aryo: “Good morning. This is Aryo calling. May I talk to Mr. Agus, please?”
Receptionist: “ …...... I’ll try to put you through to Mr. Agus at his office.”
It’s all right
Hold the line, please
Wait an hour, please
Sorry to keep you waiting
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Caller: “Hello .........… “
Nita: “I’m sorry, he is out. Could you call back at four?”
Caller: “Alrigt. Thank you”
Could you speak to Mr. Aziz, please?
Can I take a message from you?
Could I speak to Mr. Aziz, please?
Would you like to call him again?
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Mr. Feri: “Hello, this is Feri from the ATP inc. May I talk to Mr. Roger?”
Receptionist: “….... He isn’t available right now.”
Speaking
He isn’t here
I’m sorry
You’ve got a message
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
When someone want to leave a message, he or she should say.....
I'm afraid he is in a meeting today
Hold the line please
Would you like to leave a message?
Can you tell him that........?
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which one is the Ending of taking and leaving messages conversation?
Can I speak with..?
Hello good morning
“Thanks for calling/ Thanks for your call.”
Just a moment please I will put you through to Mr./Mrs....?
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Waiter : Under what name would you like the reservation?
Ahmad : Ahmad Putra
Waiter : ......
Ahmad : Yes, it is 698-0984
Complete the dialogue above ....
May I have your phone number?
Can I call your phone number?
Where do you live?
Where is your telephone?
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Receptionist: “Good morning, Nirwana Hotel. Can I help you?”
Caller: “Room 1023, please.”
Receptionist: “I’m sorry, there is no answer ….......”
May I take a message?
How do you spell it?
Can I leave a message?
I’ll put you through
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