ISO REVIEW 2021 v2

Quality Management Policy:

“We are a _________ team enabling business & generating competitive advantage to create __________ value while safeguarding corporate __________."

• passionate, sustainable, governance

• inclusive, shared, growth

• diverse, innovative, guidance

• shared, impactful, solutions

Quality Management Policy:

This is signed by two people, and they are?

• Carsten Knobel, Marco Swoboda

• Fritz Henkel, Slyvie Nicol

• Roland Haefs, Juergen Hellmann

• Wolfgang Konig, Jan-Dirk Auris

Quality Management Goals:

Under Henkel GBS+ QMG 's to strengthen our position as a full solution provider, we will increase the share of non-transactional activities by 3 ppt. What does "ppt" means?

• Power point Presentation

• Points Percentage

• Percentage Points

• Percentile Points

Check all that applies.

Quality Management Goals:

To further engage and energized our global GBS+ Team, we will...

• Implement a comprehensive, integrated and engaging concept of learning and development within GBS+ by Q4.

• Launch our Digital Transformation program according to plan.

• Conduct 2 Design Thinking workshops in all processes contributing further to shape continuous improvements via innovative and customer-centric methods.

• Grow & leverage collaboration & exchange across locations.

Check all that applies.

Quality Management Goal:

To drive powerful financial performance, we will...

• Increase the share of non-transactional activities by 3 ppt.

• Launch our Digital Transformation program according to plan.

• Develop a concept to measure and track GBS+ value contributions beyond savings ambition by end of Q3.

• Implement the projects “Leverage AI & Analytics to maximize operational cashflows in receivables” and “Transport Management Optimization” according to project plan.

Check all that applies.

Quality Management Goals:

To foster our Digital transformation, we will...

• Launch our Digital Transformation program according to plan.

• Define and kick-off pilots for Advanced Analytics in GBS+ by end of Q3 2021.

• Leverage Signavio for GBS+ and run two Celonis projects by end of Q4 2021.

• Foster team spirit & collaborative culture.

How many are the GBS+ Strategy 2025 focus areas/priorities?

Check all that applies.

Which of this are the GBS+ Strategy 2025's strategic priorities/focus areas?

• Lead in ESG. (Environmental, Social, Governance).

• Excite with value-adding business solutions.

• Transform to digital.

• We shape our future with a strong entrepreneurial spirit based on our family business tradition.

• Win with energized F-Team.

Is Henkel GBS+ Strategy 2025 relevant within Global Business Solutions+?

• Yes

• No

• Maybe

• I don't know what you are talking about.

How many are the Strategic Framework focus areas/priorities?