TAKING SIMPLE PHONE MESSAGE
Quiz
•
World Languages
•
11th Grade - University
•
Practice Problem
•
Hard
Gayatri Gladis
Used 11+ times
FREE Resource
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10 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Receptionist: “Good morning, Nirwana Hotel. Can I help you?”
Caller: “Room 1023, please.”
Receptionist: “I’m sorry, there is no answer ….......”
May I take a message?
Can I leave a message?
I’ll put you through
How do you spell it?
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Aris: “Hello, It’s Aris. Can I help you?”
Bams: “Can I talk to Mr. Tomy?”
Aris: “Sure,.................”
Any message?
Call him later
Just a moment, please
He is in a meeting now
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Mr. Roy : “Hello, this is Feri from the ATP inc. May I talk to Mr. Roger?”
Receptionist: “….... He isn’t available right now.”
You've got a message
He isn't here
I’m sorry
Speaking
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Caller: “Hello ....…”
Receiver: “Yes, speaking.”
Caller: “I need some information about the product you launched yesterday.”
Could you tell me about your product, please?
Could you put me through to Doni?
Could I speak to Mr. Iwan, please?
Who's speaking?
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Andy : “I need to book a room for this weekend. May I know the rate?”
Banu: “ ........… and which room would you like to have, single double?”
Andy: “Sure. My name is “Andy Thomas and I’d like single room, please.”
Will you put me through Mr. White?
Can I talk to the manager?
May I leave the message?
May I know who’s speaking?
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Caller: “Hello .........… “
Nita: “I’m sorry, he is out. Could you call back at four?”
Caller: “Alright. Thank you”
Could you speak to Mr. Aziz, please?
Can I take a message from you?
Could I speak to Mr. Aziz, please?
Would you like to call him again?
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Receptionist: “Good Morning, Le Tour Hotel, May I help you?”
Sofi: “I want to call Mr. Brian at Room 24”
Receptionist : “Sorry, the line is busy”
Sofi: ......
Could I leave a message for him?
Could you call back later?
Just a moment, please.
May I take a message?
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