ECS Revision 1

1. The mood and feelings each person brings to the conversation is called “psychological context.”

• True

• False

2. The process of transforming messages from another person back into your own ideas is called “encoding.”

• True

• False

3. The route traveled by a message is called the context.

• True

• False

4. The major criteria for determining communication competence are successful and concrete.

• True

• False

5. The fact that you are likely to take legal advice from your lawyer is a good example of the importance of ____________ to communication.

• physical context

• social context

• complementary context

• fairness

Joe is normally an easygoing person. However, he recently broke up with his girlfriend to whom he was very close, although he hasn’t informed most of his friends. When Lee passes Joe in the hallway and asks how he is doing, Joe walks away without answering. Lee is surprised and puzzled by Joe’s behaviour. Joe’s response is an example of

• physical context

• historical context

• psychological context

• noise

7. If a person is thinking about the great time she had last night while listening to a class lecture, these thoughts would be considered

• encoding

• decoding

• feedback

• noise

8. Mandy is preparing a speech on a complex chemical process for her Organic Chemistry class. She spends a great deal of time deciding the order of main ideas, the use of examples, and preparing summary statements. Mandy’s project is a good example of the importance of what aspect of messages?

• channel

• form or organization

• noise

• decoding

9.

Billy : Do you want to join me, Ah Kang and Anne for dinner?

Julian : No, thanks. I want to study at home tonight.

Billy : Oh, alright.

What form of communication is shown in the conversation above?

• Intrapersonal communication

• Interpersonal communication

• Group communication

• Public communication

10. Which of the following reactions is NOT an example of feedback?

• Thinking of what to buy

• Nodding your head

• Answering a friend's question

• Clapping your hands to acknowledge a point said by a speaker