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The Office Environment

Authored by MOHD FAZIL JAMALUDIN

Other

University

chapter1 covered

Used 42+ times

The Office Environment
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10 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Grapevine can best refer to

discussing company information.

documents in printed form and online.

informal network by which employees shared information.

schedule and deadlines set by supervisor.

Answer explanation

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2.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of the following is ONE of the elements needed for better interaction with coworkers?

Accepting credits.

Cooperation.

Confident.

Applying gossip.

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3.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

The office external communication can be carried out by using the following channels EXCEPT

intercom.

video call.

conference call.

advertisement.

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4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

​Below are the skills required in general managing and communicating with customers EXCEPT

Ability to interpret data.

Interact with many types of people at all levels.

Handling telephone calls effectively.

Motivating others to complete works.

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5.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Which of the following is NOT one of the advantages of an enclosed plan office?

More privacy.

Reduction in noise.

More protection.

Noise increases.

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6.

MULTIPLE CHOICE QUESTION

45 sec • 1 pt

Self-esteem is another term for confidence and pride in oneself.

True

False

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7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Transmission in office competencies refers to the communicating of information both within and outside the organization.

True

False

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