The Office Environment
Authored by MOHD FAZIL JAMALUDIN
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University
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10 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Grapevine can best refer to
discussing company information.
documents in printed form and online.
informal network by which employees shared information.
schedule and deadlines set by supervisor.
Answer explanation
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2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which of the following is ONE of the elements needed for better interaction with coworkers?
Accepting credits.
Cooperation.
Confident.
Applying gossip.
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3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
The office external communication can be carried out by using the following channels EXCEPT
intercom.
video call.
conference call.
advertisement.
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chapter1
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Below are the skills required in general managing and communicating with customers EXCEPT
Ability to interpret data.
Interact with many types of people at all levels.
Handling telephone calls effectively.
Motivating others to complete works.
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chapter1
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which of the following is NOT one of the advantages of an enclosed plan office?
More privacy.
Reduction in noise.
More protection.
Noise increases.
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6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Self-esteem is another term for confidence and pride in oneself.
True
False
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chapter1
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Transmission in office competencies refers to the communicating of information both within and outside the organization.
True
False
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chapter1
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