Using email at work

Email is electronic mail

• TRUE

• FALSE

Answer explanation

Email is the electronic system that has mostly replaced the printed or hand-written letters that people have been writing for thousands of years. This applies to work as well as home.

Email is one of the most common forms of communication inn the workplace.

• TRUE

• FALSE

Answer explanation

Many years ago, workplaces did not have email. Now everyone uses it, all the time!

Most modern workplaces don't need email.

• TRUE

• FALSE

Answer explanation

Most modern businesses these days can't function without email. Amazing when you realise that, last century, most people didn't even know what it is!

Businesses use email to communicate:

(choose as many as you want)

• INSIDE the business

• OUTSIDE the business

• To OTHER COUNTRIES

• To OTHER PLANETS

Answer explanation

A business could use email to communicate with its employees, bosses, other businesses, all around the world.

Email in the workplace is properly used for:

(pick as many as you want)

• Sending short messages

• Sending documents

• Having nasty fights with other workers

• Wasting time

• Sending long messages

Answer explanation

Email in the workplace is very useful, but you have to use it properly and appropriately!

Don't send angry emails to workmates!

A typical work email is usually more complicated than:

(pick as many as you want)

• An Instagram

• A text message

• A Facebook post

• A Harry Potter book

• A car workshop manual

Answer explanation

Emails can contain more complicated documents, but the typed part of an email itself is usually more than you'd put in a text, but less than the chapter of a book!

Because work emails can be less formal than a mailed letter, you can use slang, bad language, and be rude to people.

• TRUE

• FALSE

Answer explanation

Work emails are more formal than a text message. Most businesses keep emails forever. Be careful of your words - bad words could not only have a bad result, they could be used against you years later!

You should re-read an email you have written BEFORE you send it.

• TRUE

• FALSE

Answer explanation

It's always a good idea to check your words before you send it. Did you make any mistakes? Do the words say what you meant? What effect will they have on the person reading them? Was what you said appropriate?

Once you send an email, you can't get it back!

Emails you send to or from work should be:

(pick as many as you like)

• Appropriate

• Clear

• Easy to read

• ALL IN CAPITAL LETTERS

• Casual, with lots of slang and rude words

Answer explanation

Sending an email at work is like talking to your boss, or to another person with your boss listening. Be careful what you say and how you say it.