Phone Conversations

Hey, Justin. What's up?

• Answering the phone (Formal)

• Answering the phone (Informal)

Can you call again? I think we have a bad connection.

• Making a request

• Introducing Yourself

Hold the line please. I'll put you through in a moment.

• Connecting Someone

• Answering the phone

Hello Dr. Jones. How can I help you?

• Answering the phone (Informal)

• Answering the phone (Formal)

Can I talk to Josef? Tell him Marilyn's calling.

• Introducing Yourself

• Asking to speak with someone

Thank you for calling Jeans Plus. Jody speaking.

• Answering the phone (formal)

• Answering the phone (Informal)

Could you please repeat that?

• Making a Request

• Connecting Someone

Hi, Jody. How are you?

• Answering the phone (Formal)

• Answering the phone (Informal)

Could you let me know when she'll be in the office, please?

• Asking to speak with someone

• Making a request

Please hold while I put you through to the manager's office.

• Connecting to Someone

• Maquing a Request