Mini Test 2 English for Communication
Authored by Watcharin Heemma
English
University
Used 23+ times
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20 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
“Sorry to keep you waiting” Which procedure is this in?
Leaving a message.
Asking for another line.
The line is busy or unavailable.
In the case of calling wrong number.
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which sentence is in asking for connecting another line?
She is in another line.
May I leave a message for him, please?
Hold on the line, please.
Could you connect me to 214, please?
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which sentence is in "calling wrong number" procedure?
Sorry, There is no one here by that name.
Thank you for calling.
I want number 311, please?
He's not available now.
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
A: Good morning, Can I speak to Paul, please?
B: Oh, ………………………………….
A: I will call later.
My I speak to him, please?
Thank you for calling.
Sorry, I think you have the wrong number.
He is on another line.
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
A: May I know……………………..?
B: My name is Maria from Bangkok.
Is there any message?
who is this speaking, please?
Can I talk to Maria, please?
Is Maria there?
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
A: Would you please ………….. a message for her?
B: Please tell her call me back as soon as possible.
call
speak
leave
hold
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
A: Will you …………… a line for few minutes, please?
hold
answer
connect
extend
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