“Sorry to keep you waiting” Which procedure is this in?

• Leaving a message.

• Asking for another line.

• The line is busy or unavailable.

• In the case of calling wrong number.

Which sentence is in asking for connecting another line?

• She is in another line.

• May I leave a message for him, please?

• Hold on the line, please.

• Could you connect me to 214, please?

Which sentence is in "calling wrong number" procedure?

• Sorry, There is no one here by that name.

• Thank you for calling.

• I want number 311, please?

• He's not available now.

A: Good morning, Can I speak to Paul, please?

B: Oh, ………………………………….

A: I will call later.

• My I speak to him, please?

• Thank you for calling.

• Sorry, I think you have the wrong number.

• He is on another line.

A: May I know……………………..?

B: My name is Maria from Bangkok.

• Is there any message?

• who is this speaking, please?

• Can I talk to Maria, please?

• Is Maria there?

A: Would you please ………….. a message for her?

B: Please tell her call me back as soon as possible.

• call

• speak

• leave

• hold

A: Will you …………… a line for few minutes, please?

• hold

• answer

• connect

• extend

What is weather like in the picture?

• cloudy

• stormy

• showery

• misty

What is weather like in the picture?

• rainy

• snowy

• drizzly

• breezy

Which season is sweltering?

• Spring

• Winter

• Summer

• Rainy