“Sorry to keep you waiting” Which procedure is this in?
Mini Test 2 English for Communication

Quiz
•
English
•
University
•
Medium
Watcharin Heemma
Used 23+ times
FREE Resource
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Leaving a message.
Asking for another line.
The line is busy or unavailable.
In the case of calling wrong number.
2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which sentence is in asking for connecting another line?
She is in another line.
May I leave a message for him, please?
Hold on the line, please.
Could you connect me to 214, please?
3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Which sentence is in "calling wrong number" procedure?
Sorry, There is no one here by that name.
Thank you for calling.
I want number 311, please?
He's not available now.
4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
A: Good morning, Can I speak to Paul, please?
B: Oh, ………………………………….
A: I will call later.
My I speak to him, please?
Thank you for calling.
Sorry, I think you have the wrong number.
He is on another line.
5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
A: May I know……………………..?
B: My name is Maria from Bangkok.
Is there any message?
who is this speaking, please?
Can I talk to Maria, please?
Is Maria there?
6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
A: Would you please ………….. a message for her?
B: Please tell her call me back as soon as possible.
call
speak
leave
hold
7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
A: Will you …………… a line for few minutes, please?
hold
answer
connect
extend
Create a free account and access millions of resources
Similar Resources on Quizizz
15 questions
Year 3-Seasons Around The World

Quiz
•
3rd Grade - University
20 questions
Test V-net

Quiz
•
University
20 questions
QUIZ FOR ENGLISH ON JOBS: TELEPHONING

Quiz
•
University
20 questions
Grammar review

Quiz
•
University
20 questions
WEATHER

Quiz
•
University
15 questions
WEATHER AND SEASON

Quiz
•
8th Grade - University
20 questions
SHORT STORY

Quiz
•
3rd Grade - University
20 questions
Weather & Clothes

Quiz
•
University
Popular Resources on Quizizz
15 questions
Character Analysis

Quiz
•
4th Grade
17 questions
Chapter 12 - Doing the Right Thing

Quiz
•
9th - 12th Grade
10 questions
American Flag

Quiz
•
1st - 2nd Grade
20 questions
Reading Comprehension

Quiz
•
5th Grade
30 questions
Linear Inequalities

Quiz
•
9th - 12th Grade
20 questions
Types of Credit

Quiz
•
9th - 12th Grade
18 questions
Full S.T.E.A.M. Ahead Summer Academy Pre-Test 24-25

Quiz
•
5th Grade
14 questions
Misplaced and Dangling Modifiers

Quiz
•
6th - 8th Grade