Which objective involves understanding equality and diversity?

• Learning what equality and diversity means in the context of the construction industry.

• Learn about construction project timelines.

• Study historical construction methods.

• Develop new building designs.

What is an example of non-verbal communication?

• Email

• Body language

• Telephone call

• Text message

Which form of communication is most likely to involve gestures?

• Written communication

• Verbal communication

• Non-verbal communication

• Electronic communication

Which form of communication is most likely to include mobile phones?

• Written communication

• Verbal communication

• Non-verbal communication

• Electronic communication

What is positive communication?

• Communication that is unproductive and creates conflict

• Communication that is constructive and promotes collaboration

• Communication that is neutral and indifferent

• Communication that is aggressive and confrontational

How does positive communication affect teamwork?

• It creates a supportive and engaging work environment

• It leads to more conflicts

• It reduces collaboration

• It has no effect on teamwork

What is one benefit of positive communication on employee relationships?

• Improved relationships between co-workers

• Increased isolation among employees

• More frequent misunderstandings

• Decreased trust among team members

What is the effect of negative communication on co-worker relationships?

• It worsens relationships

• It has no effect

• It improves relationships

• It makes relationships unpredictable

Why is sharing information and updates regularly important in positive communication?

• To keep everyone confused

• To ensure everyone is informed and stays aligned

• To create misunderstandings

• To isolate team members

Which of the following is NOT a part of positive communication in practice?

• Active listening

• Using disrespectful language

• Sharing updates regularly

• Celebrating successes