Oral Communication

1. The term kinesics refers to;

• time cycles that affects our communication

• touch behaviors that convey meaning during interactions

• all forms of body movement other than physical contact

• space and distance within communication

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CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.8.7

CCSS.RL.9-10.7

2. In this type of communication you think and learn about yourself, talk and reason with yourself, and evaluate yourself.

• Intrapersonal communication

• Interpersonal communication

• Online communication

• Public communication

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CCSS.L.1.1J

CCSS.L.2.1F

CCSS.L.8.1C

CCSS.L.K.1D

3. An example of external communication is

• Meeting of employees in the purchasing department

• A letter from supplier

• Conversation between manager and employee

• A telephone call from area manger to branch manager

  HIDE ANSWER

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CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.8.7

CCSS.RL.9-10.7

4. What is the most significant factor fueling globalization?

• Trade agreements

• Emerging global middle class

• Growing reach of information and communication technologies

• Advancements in transportation and technology

5. Which of the following examples is a physiological noise?

• Extreme temperature

• Using technical words in reporting

• Preconceived ideas on male dominance

• Hunger

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CCSS.RI.11-12.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.8.7

CCSS.RL.9-10.7

6. Communication is always a ___ way process.

• one

• two

• three

• four

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CCSS.RI.11-12.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

7. What is Body Language?

• Postures, gestures, and facial expressions.

• Your words say one thing but your body language say another.

• The exchange of information through the use of words.

• Speak from your point of view.

Tags

CCSS.RI.11-12.7

CCSS.RI.8.7

CCSS.RI.9-10.7

CCSS.RL.11-12.7

CCSS.RL.9-10.7

8. An advantage of oral communication is that

• it is more flexible than written communication

• it is very effective to address conflicts and problems

• it is more personal and less formal than written communication

• all of the above

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CCSS.RL.2.6

CCSS.RL.8.3

9. In order to connect with your audience, be sure to

• always read from a prepared text

• always use a podcast to deliver your remarks

• pay careful attention to the non-verbal messages that you send

• avoid having a concrete agenda

Tags

CCSS.RI.11-12.8

CCSS.RI.9-10.7

CCSS.RL.11-12.8

CCSS.RL.8.7

CCSS.RL.9-10.7

10. All of the following are informal types of oral communication EXCEPT

• telephone conversations

• presentations at business meetings

• face-to-face conversations

• discussions at business meetings

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CCSS.RL.9-10.4

CCSS.SL.11-12.6

CCSS.SL.9-10.6

CCSS.W.11-12.1D

CCSS.W.11-12.2E