Day 4 - Credit Management Upskilling Quiz

If a customer was granted a "Debt Waiver", does that mean that the customer is no longer liable for the debt?

• Yes

• No

Panthera Finance is an example of a ____________?

• Debt Buyer

• Outside Collection Agency

Dun & Bradstreet Australia and Mendelsons Lawyers are examples of ________?

• Outside Collections Agency

• Debt Buyers

Suppliers must undertake a Credit Assessment before providing a Post-Paid Service to a customer, and explain the financial implications of the provision of that Post-Paid Service to a Customer or their Guarantor. This pertains to which Credit Reporting Obligation?

• Application of Service

• Payments

• Debt Collection

Suppliers must have a Financial Hardship policy and ensure that it is easy for Customers to find and access; or that Suppliers must advise Customers of the policy if they have identified that the Customer may be experiencing Financial Hardship. This pertains to which Credit Reporting Obligation?

• Financial Hardship Policy

• Debt Collection

• Credit Assessment

Which is an example of a Credit Management Treatment?

• Credit Risk Flagging

• Fraud Flagging

• Service Barring

__________ is the term that we use when a Consumer customer declares financial incapacity.

• Bankruptcy

• Insolvency

__________ is the term that we use when a Business customer declares financial incapacity.

• Insolvency

• Bankruptcy

What does PACC stands for?

• Post Activation Credit Check

• Pre Activation Credit Check

What does ICE stands for?

• Insolvency Centre of Excellence

• International Centre of Excellence