Communication

How important is listening in communication?

• Listening is equally, and some would say even more important, than talking.

• It is not important to listen when communicating.

Can culture, gender, nationality or social class have an effect on communication?

• Yes

• No

When is the communication process complete?

• When the sender transmits the message.

• When the message enters the channel.

• When the message leaves the channel.

• When the receiver understands the message.

What is Verbal Communication?

• Talking to someone

• When someone is talking and someone else is listening

• When more than one person is talking

• Using verbal noises to show you are listening like “uh huh”

What is communication without words?

• Non-verbal communication

• There is no communication without words

• Telepathy

Communication is a two way exchange process.

• True

• False

Nonverbal communication

• sending and receiving wordless messages

• exchange of information using words

Which of the following is an example of nonverbal communication?

• Thumbs Up

• Saying hello

• Calling your dog