Dx Knowledge Test Week 1

What is a marketplace?

• It is an order placed through the Mx

• It is an order that was created on schedule

• It is an order that was paid with direct deposit

• It is an order placed trough DoorDash Platform

What is the name of the third part company that helps the dashers with their BGC?

• Stripe

• Checkr

• Transfer Tool

• Nimda

What is Fast Pay?

• It is a perk for the dasher to withdraw money faster every 24hrs

• It is the option the dasher has to pay with his own deliveries for food

• Is the app available in Canada and Australia only to get their money right after a Dash

• Is a process where the dasher received from the consumers

What does the "Dasher Places" protocol mean?

• Cx contacts Mx directly to place the order

• Dx places the order upon arrival

• Cx can place the order by fax

• None of the above

Where can you find information about the Dx such as account status, order history, contact number, active orders, etc..?

• Nimda

• Checkr

• Sales Force

• Dasher Support in Dispatch

What's the name of the tool where we can check information from the Dx like a referral, vehicle information, and incidents?

• Checkr

• Dispatch

• Nimda

• Salesforce

What's a drive order?

• An order that was placed through the app

• An order for the Mx

• It's an order that the Cx placed directly through the Mx

• It's an order that the Mx placed

What is the tool used to handle the interactions?

• Salesforce (SFDC)

• CCMS

• Checkr

• Dispatch

What's the name of the tools that helps us to solve MP delivery issues?

• Dispatch

• Workflow tool

• Order Resolution Tool

• Kb

Where can we find information about the background check status?

• Nimda

• Checkr Status lookup on dispatch

• Dispatch

• Salesforce