CBT Practice 2

What is a role of an internet service provider?

• Upgrade operating system

• Configure wireless networks

• Enable WAN communications.

• Distribute application to hosts

What global organization provides a framework for auditing quality in IT systems?

• International Standards Organisation

• Internet Engineering task force

• United nations

• Domain Name Registrar.

Which action is a boot option?

• Open in safe mode.

• Load application

• Renew partition table

• Format CMOS settings

What definition best describes a metric?

• A numbering system

• A networking topology

• A system of measurement.

• A new tablet computer.

What is a boot loader error also known as?

• LDR error

• DIR error

• MBR error

• RDL error

What IT hardware is most used in organizations?

• Games console

• Desktop computer

• Dot-matrix printer

• Virtual server

What source of information is best to use when making a technology purchase?

• An independent comparison website.

• A marketing brochure

• A sales representative.

• A colleague.

What is legacy software?

• it is open source

• It is developed in-house

• It belongs to the manufacturer

• It is older or non-current

What is the most important business requirement for an IT system?

• To look good to clients.

• To manage expectations.

• To respond to customers' needs.

• To have current technologies at all times

What is the correct IT helpdesk procedure?

• To deal with important queries only

• To log calls with major problems.

• To write a detailed report on all calls received.

• To log all calls received.