POP Quiz 5

Bryan must select a new supplier for lighting fixtures for his company's mobile homes. He has decided quality is more important than price but price is more important than lead times. Bryan will use these priorities to ________.

• analyze alternatives

• set his decision criteria

• allocate weights to the criteria

• develop alternatives

The final step in the decision-making process is to ________.

• determine the criteria for the next decision

• analyze the process of allocating weights to the decision criteria

• evaluate the outcome of the decision

• implement the chosen alternative

Managers are assumed to use ________ if they make logical and consistent choices to maximize value.

• rational decision making

• intuitive decision making

• bounded rationality

• evidence-based management

________ results in a solution that is considered "good enough."

• Escalating

• Linear thinking

• Intuition

• Satisficing

Edgar hired a graduate from his alma mater, thinking he would be a successful first line supervisor. Unfortunately the new hire hasn't worked out as well as hoped. Edgar decided to invest time and money in training for the new hire but saw little improvement. Next he assigned a successful supervisor to mentor the young employee. The problems persisted. Edgar is displaying ________.

• bounded rationality

• irrational behavior

• poor judgment

• escalation of commitment

Managers use decision-making in every function, from planning to controlling.

• TRUE

• FALSE

________ are straightforward, familiar, and easily defined.

• Programmed problems

• Structured problems

• Non-structured problems

• Nonprogrammed problems

Harriet's machine has stopped working again. She consulted the operator's manual troubleshooting guide to find a solution. Harriet used a ________.

• programmed decision

• non-programmed decision

• structured decision

• non-structured decision

One of the workers in Henry's department submitted his two weeks' notice so Henry needs to hire a replacement. The HR department issued a set of instructions Henry must follow to initiate the search for candidates. In other words, there is a ________ Henry must follow.

• policy

• practice

• procedure

• program

Lila believes the global climate is changing. Every storm, every volcano eruption, every earthquake is, in her mind, evidence of this climate change. Lila has fallen victim to ________ bias.

• framing

• selective perception

• confirmation

• representation