Welcome to Hospitality

________________________ is the meeting the needs of guests with kindness and goodwill.

• Service

• Hospitality

• Lodging Industry

• Busines

What are the 5 segments of hospitality?

• lodging, travel, food, tourism, and entertainment

• recreation, food, lodging, travel, and tourism

• travel, tourism, lodging, spa, and food

• entertainment, food, travel, cooking, and lodging

We are a "People serving ___________ business"

• others

• food

• hospitality

• people

What industry is activity done for rest, relaxation, and enjoyment

• Travel

• Tourism

• Lodging

• Recreation

The lodging industry consists of businesses that provide _________________________________

• food

• service

• overnight accommodations

• hospitality

The _______ _________ industry consists of businesses that prepares food and beverages for customers.

The ______________________ industry consists of businesses that physically move travelers from one place to another

All ____________________ of the hospitality industry must meet customer needs

A ______________________ is a business that has more than ONE establishment under the same name and the same ownership

• Franchise

• Chain

What kind of business has TWO or more establishments and it may be part of a chain or franchise?

• Single Unit Business

• Multi Unit Business