Welcome to Hospitality

________________________ is the meeting the needs of guests with kindness and goodwill.

• Service

• Hospitality

• Lodging Industry

• Busines

What are the 5 segments of hospitality?

• lodging, travel, food, tourism, and entertainment

• recreation, food, lodging, travel, and tourism

• travel, tourism, lodging, spa, and food

• entertainment, food, travel, cooking, and lodging

We are a "People serving ___________ business"

• others

• food

• hospitality

• people

What industry is activity done for rest, relaxation, and enjoyment

• Travel

• Tourism

• Lodging

• Recreation

The lodging industry consists of businesses that provide _________________________________

• food

• service

• overnight accommodations

• hospitality

The _______ _________ industry consists of businesses that prepares food and beverages for customers.

(a)  

The (a)   industry consists of businesses that physically move travelers from one place to another

All (a)   of the hospitality industry must meet customer needs

A ______________________ is a business that has more than ONE establishment under the same name and the same ownership

• Franchise

• Chain

What kind of business has TWO or more establishments and it may be part of a chain or franchise?

• Single Unit Business

• Multi Unit Business