Intro to Professional Communications

In _______________, the United States passed legislation prohibiting employers to discriminate against a person on the grounds of race, religion, gender or ethnicity.

• 2002

• 1946

• 1964

• 1984

All of the following are parts of a report except:

• terms of reference

• Conclusions

• Procedures

• Introductions

• Findings

Which type of listening should be used when listening to a poem?

• Empathetic

• Evaluative

• Deliberative

• Deep

• Appreciative

James recently learned he was not promoted because the company wanted a younger person to lead the group. This is an example of __________________ discrimination.

• Gender

• Race

• Age

• Ethnicity

A ____________________ presentation should be used to sell a product.

• Persuasive

• Informal

• Motivational

• Individual

All of the following are fields of external communication except:

• Public relations

• media relations

• Advertising

• Interviews

All of the following are skills of public relations except:

• Writing

• Selling

• Editing

• Reading

• Speaking

Which term is NOT part of the four Ps of marketing?

• Product

• Placement

• Price

• Promotion

• Publication

In professional communication a ________________ is best for a short message.

• Memo

• Report

• Proposal

• Case Study

___________________ listening can also be called pseudo listening

• Selective

• Deep

• Partial

• False