Personal Data Protection Act 2010 Malaysia

1. Who is responsible to uphold and comply with the Personal Data Protection Act 2010?

• Compliance Officer

• Managers

• All staff

• Sales Staff

2. What is the objective of informing and encouraging our customers to opt-in for Personal Data Protection Act 2010 consent for direct marketing?

• To understand customer better for a more targeted approach.

• Able to reach out to cross sell/ up-sell our products and services.

• To help in uplifting the product holding ratio per customer.

• All the above

3. Personal Data Protection Act 2010 applies to the following EXCEPT :-

• Banks.

• Insurance/ Takaful Companies.

• Federal & State Governments.

• Telecommunications Companies.

What is the highest amount of fine for non-compliance to the PDPA 2010?

• RM100,000 and/or 1 year imprisonment

• RM300,000 and/or 2 years imprisonment

• RM500,000 and/or 3 years imprisonment

• RM1,000,000 and/or 4 years imprisonment

5. PDPA 2010 consists of how many principles?

• 1

• 3

• 5

• 7

6. Which of the following is not Personal Data?

• Incomplete address

• Name

• NRIC

• Telephone No.

7. Customer's consent is under The ___________Principle.

• Disclosure

• Retention

• General

• Security

8. PDPA 2010 also prohibits the processing of personal data UNLESS:-

• It is for lawful purpose and directly related to the user

• Necessary or directly related to the purpose data collected

• Data collected is not excessive in relation to the purpose

• All of the above

9. A car dealer acting as agent for the customer submits the customer's personal data to a few banks in order to obtain the bank's best rate and terms. This action is called

• Performance of a contract

• Pre Contractual request of the customer

• Protecting vital interests of the customer

• To comply with any non legal obligation that the bank needs to comply

10. Which of the following consent is not acceptable under PDPA 2010 :-

• Signatures or ticks indicating consent

• Opt in consent

• Deemed consent

• Verbal consent