Soft skills/ CS fundamentals

Soft skills/ CS fundamentals

KG - 1st Grade

7 Qs

quiz-placeholder

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Soft skills/ CS fundamentals

Soft skills/ CS fundamentals

Assessment

Quiz

Professional Development

KG - 1st Grade

Easy

Used 6+ times

FREE Resource

7 questions

Show all answers

1.

OPEN ENDED QUESTION

3 mins • 1 pt

1. How can you go extra mile for a customer? Please write an example

Evaluate responses using AI:

OFF

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a good way to deliver bad news

You have to send the document via e-mail. I cannot accept the document on chat

I know this is an extra step you have to take but we cannot handle the documents on chat due to safety, please upload it to your player’s account or send via e-mail if it is easier for you

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Is it a good e-mail topic? Welcome offer denied.

yes

no

4.

OPEN ENDED QUESTION

5 mins • 1 pt

What to say instead of: · You will have to” or “you must”

Evaluate responses using AI:

OFF

5.

OPEN ENDED QUESTION

3 mins • 1 pt

What to say instead: I am not responsible for checking documents

Evaluate responses using AI:

OFF

6.

OPEN ENDED QUESTION

3 mins • 1 pt

How to show empathy to make a player feel they are understood? Give and example of a sentence

Evaluate responses using AI:

OFF

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a verbal aikido rule?

to kick player's as*

to show the player they are our partner