Soft skills/ CS fundamentals
Professional Development
KG - 1st Grade
Used 6+ times
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7 questions
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1.
OPEN ENDED QUESTION
3 mins • Ungraded
1. How can you go extra mile for a customer? Please write an example
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2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a good way to deliver bad news
You have to send the document via e-mail. I cannot accept the document on chat
I know this is an extra step you have to take but we cannot handle the documents on chat due to safety, please upload it to your player’s account or send via e-mail if it is easier for you
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Is it a good e-mail topic? Welcome offer denied.
yes
no
4.
OPEN ENDED QUESTION
5 mins • Ungraded
What to say instead of: · You will have to” or “you must”
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5.
OPEN ENDED QUESTION
3 mins • Ungraded
What to say instead: I am not responsible for checking documents
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6.
OPEN ENDED QUESTION
3 mins • Ungraded
How to show empathy to make a player feel they are understood? Give and example of a sentence
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OFF
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is a verbal aikido rule?
to kick player's as*
to show the player they are our partner
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