Foundations of Communication

Communication is a form of sending and receiving messages.

• True

• False

Communication involves _____.

• A speaker or writer

• A listener or writer

• All of the above

_____ occurs when the receiver receives the message, understands the message, and responds to the message.

• Compromise

• Conflict

• Anger

• Effective Communication

Why do we communicate?

• To solve problems

• To understand people

• To establish relationships

• All of the above

Effective communication does not take place until the receiver ___ the message.

• agrees with

• hears

• understands

• pays attention to

All of the following are good reasons to provide feedback, except to ___.

• let the sender know you have received the message

• ask questions

• correct the speaker

• give information if needed

Which of the following can be a distraction to communication?

• The weather

• Music

• Phone

• All of the above

What is the role of the receiver when communicating?

• To start the communication process.

• To receive the message and decode it.

• To give signs and symbols to others.

• To be the primary person communicating.

We cannot learn from others if we try to do all the talking.

• True

• False

Communication that is spoken is called _____.

• Written communication

• Non-verbal communication

• Verbal communication

• Ineffective communication