1. An impression is:

• A. a feeling about someone

• B. what is said when first meeting someone

• C. being excited or happy

2. For an interview, you should not:

• A. shake hands

• B. make eye contact

• C. wear ripped jeans and t-shirt

3. It's okay to be a few minutes late to an interview.

• True

• False

4. You should prepare questions before an interview.

• True

• False

5. What does it mean to put your trust in someone?

• A. safety

• B. uniform

• C. they are dependable

6. What does it mean to speak on the behalf of someone?

• A. represent

• B. initiative

• C. trust

7. Your behavior in the workplace will help you get ahead. This means you could make more money and get a better job.

• True

• False

8. Which behavior below is good in the workplace?

• A. talking to friends on the phone during work hours

• B. returning late from lunch

• C. arriving to work on time

9. Which one is not a good communication skill?

• A. respect others

• B. make eye contact

• C. interrupt the other person

10. Informal communication is what you use to talk to your friends?

• True

• False