Rise Up Section 2.2 Part A Review

Rise Up Section 2.2 Part A Review

11th - 12th Grade

14 Qs

quiz-placeholder

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Rise Up Section 2.2 Part A Review

Rise Up Section 2.2 Part A Review

Assessment

Quiz

Life Skills

11th - 12th Grade

Medium

Created by

Mara Wagner

Used 25+ times

FREE Resource

14 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

When making a great impression it is important to have a...

Be loud

Positive attitude

Not listen

Negative attitude

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which picture below shows a professional appearance of a retail worker?

Media Image
Media Image
Media Image
Media Image

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Which image shows good body language?

Media Image
Media Image
Media Image
Media Image

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

What is an example of body language?

Speaking

Being nice

Communication

Eye contact

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

What is the first step of the selling process?

Assess customer's needs/wants

Make a connection with the customer

Personalize the service

Complete the sale

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

What is one way to build rapport with customer?

Ignore

Watch

Wait

Acknowledge

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Media Image

When handling multiple customers the first step you need to do is...

Ask for permission to help

Ignore them

Say thank you

Make them wait

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