Business Management II 1.03 Review
Quiz
•
Business, Education
•
11th - 12th Grade
•
Medium
Samuel Baez
Used 75+ times
FREE Resource
Enhance your content
20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A product that is useful and performs its job well demonstrates which of the following components of quality:
Value
Excellence.
Conformance to specifications
Customer satisfaction
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Dan likes his eye doctor because she is caring and shows concern for him as an individual patient. This illustrates which important characteristic of quality service providers?
Empathy.
Reliability
Tangibles
Serviceability
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a factor that keeps quality at the forefront of the modern business world:
Weather patterns
Consumer pressure.
Outdated technology
Currency fluctuations
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a true statement regarding quality management and the environment:
Organizations should regard environmental issues above customer satisfaction
Creating quality products is usually harmful to the environment
Environmental issues have little to no impact on quality management
Quality-management plans should create environmentally sustainable processes and products.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is a potential benefit of implementing quality management:
Unchanging organizational vision
Increased costs
Increased consistency.
Lower taxes
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Quality management must begin at which level of a company?
Leadership.
Contractors
Individual/Job
Departmental
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A proofreader making sure every word in a document is spelled correctly is an example of quality management at which of the following levels:
Executive
Managerial
Job/Performance.
Departmental
Create a free account and access millions of resources
Create resources
Host any resource
Get auto-graded reports

Continue with Google

Continue with Email

Continue with Classlink

Continue with Clever
or continue with

Microsoft
%20(1).png)
Apple

Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?
Similar Resources on Wayground
16 questions
Understanding Internal Economies of Scale
Quiz
•
12th Grade
15 questions
BTEC UNIT 19: INTRODUCING PROJECT MANAGEMENT - LA A D1
Quiz
•
12th Grade
25 questions
Business Game 5.3 & 5.4
Quiz
•
12th Grade
15 questions
Intro to Entrepreneurship
Quiz
•
11th Grade
17 questions
Quality Control
Quiz
•
12th Grade
15 questions
Quality Management Challenge Quiz
Quiz
•
12th Grade
20 questions
Unit 3 Business Essentials
Quiz
•
9th - 12th Grade
24 questions
SGS Business 2.5.1 Organisational Structures
Quiz
•
9th - 11th Grade
Popular Resources on Wayground
20 questions
Brand Labels
Quiz
•
5th - 12th Grade
10 questions
Ice Breaker Trivia: Food from Around the World
Quiz
•
3rd - 12th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
20 questions
ELA Advisory Review
Quiz
•
7th Grade
15 questions
Subtracting Integers
Quiz
•
7th Grade
22 questions
Adding Integers
Quiz
•
6th Grade
10 questions
Multiplication and Division Unknowns
Quiz
•
3rd Grade
10 questions
Exploring Digital Citizenship Essentials
Interactive video
•
6th - 10th Grade