Business Management II 1.04 Review

The ADKAR model is a change management tool to help identify why change is difficult and why some changes succeed while others are unsuccessful

• True

• False

Which are the correct building blocks for the acronym ADKAR?

• Awareness, Desire, Knowledge, Accounting and Reinforcement

• Awareness, Duty, Knowledge, Ability and Reinventing

• Awareness, Desire, Knowledge, Ability and Reinforcement

• Accountability, Duty, Knowledge, Ability and Reinforcement

When bringing about change it is important that everyone understands the reason for the change as the natural reaction of employees to change is to resist.

• True

• False

Change can be successful if the change takes place for the managers at the top even if the employees under them do not change.

• True

• False

After the change has been implemented, the job is done and the change will last forever.

• True

• False

Bottom up change, where employees have input is more successful that top down change.

• True

• False

Culture is not important when implementing change.

• True

• False

Employees have more buy-in if they feel like they are a part of something bigger like helping society or inventing something new.

• True

• False

Managers do not need to have goals before they begin to implement change. They can figure it out along the way.

• True

• False

It is important for managers to measure their success or lack of success and make adjustments before moving on to the next phase of change.

• True

• False