PELA Universal Ethics

Which of these are benefits of ethics in business

• high employee morale

• good public image

• high employee turnover

• low sales value

Which statement best defines the concept of “ethics”?

• Ethics is the ability to tell the difference in right and wrong behavior.

• Ethics is trying to judge people by what they believe and do.

• Ethics is a society’s standards of conduct based on moral values and principles of its members.

• Characteristics that bring people praise and admiration.

James has a belief that the death penalty is wrong in all cases. This would be an example of his __________?

• ethics

• morals

• culture

• society

In the long run, ethical integrity will keep customers coming back to a business.

• True

• False

What had happened in the case of Starbucks ?

• cops were called on two black men for sitting at Starbucks waiting for a business meeting

• an old lady had seizure and ambulance had to be called

• someone filed a complain against Starbucks for food poisoning

• an old man threw coffee at the barista which broke into a fight that had to be handled by cops

What did Starbuck's CEO do after this incident?

• promoted the manager to a higher post

• introduced a special product in the memory of that day

• fired the manager and helped the two men get out of jail

• made fun of this incident on social media

What were the changes made to companies policies?

• allowing people to sit in their venue without making any purchase

• making it necessary for customers to buy their product in order to stay there

• removed sitting arrangements so that no one can stay there