What is WORD-PROCESSING software?

• Software that lets you prepare documents

• Software that lets you store and sort data

• Software that lets you prepare graphs and charts

• Software that helps you search for information online

Which of these are examples of business documents?

• Letters, memos, reports

• Group chats, pictures, posters

• Graphs

What is the correct greeting for Miss McKinney?

• Dear Ms McKinney

• Hey there Ms McKinney

• Dear miss

• hi Ms McK

How would you close a letter that you started Dear Mr Parsons?

• Yours truly

• Yours faithfully

• Yours sincerely

• Love from

What information should be included in the business letterhead?

• Company name, logo and address

• Pictures of the managers, typists initials

• Today's date

• The greeting

Who in the organisation usually prepares business letters?

• The marketing manager

• The mailroom assistant

• The admin assistant

• The customers

What does it mean to “proof read” a document?

• Press print and hope for the best

• Read it over and look for mistakes before printing

• Print the document to prove you wrote it

• Save the document securely

How should today's date be written in a letter?

• 27/9/23

• Tuesday 27th Sept

• 27 September 2023

• 27th/9/2023

If you have addressed the letter Dear Sir/Madam, how will you close the letter?

• Yours sincerely

• Your faithfully

• Yours truly

• Yours respectfully

What is NOT an advantage of using ICT to complete tasks?

• It is cheap

• Work can be edited and corrected easily

• Work can be saved and recalled

• Finished work is neat and can be formatted attractively