Quizz Breakout Room

If the users report that blocked contacts are able to view user`s status, What process should we follow?

• Ask for logs and visuals> add to tracker and escalate to SME

• Add to tracker and escalate to SME> Ask for logs and visuals

• We don`t support this feature

• kmkm

What route should we follow if the user wants to change a contacts information?

• How to sync contacts

• About adding a contact

• About editing a contact

• Junk

When a user only sees phone numbers instead of contact names(Android), what is the route?

• We do not support this request

• How to re-sync contacts

• How to add contacts

• Re-route to Groups

When do we send "about blocked contacts" ?

• The user wants to delete a "blocked contact" list

• User can only see phone numbers

• The user is on the same group chat with one of their blocked contacts

• The user wants to know what happens after blocking someone

How can a user hide a number or a contact from the chat list?

• We follow the CR

• How to archive contacts

• How to block contacts

What do we do if the user wants to chat without adding a person to contacts?

• Reroute to messaging

• General > How to chat without adding a contact

• Out of our scope

• General > About starting a conversation

Do contacts appear in alphabetical order?

• True

• False

Socket conn is relevant for almost every question regarding Contacts.

• True

• False