POH Unit 2 Service Test

Meeting the needs of guests with kindness and goodwill is ___________

• Customer service

• Hospitality

• Communication

• Quality service

The Hospitality Industry is sometimes called the _____________ Industry

• Travel & Tourism

• Food & Beverage

• Lodging

• Fast Food

Which of the following are NOT jobs in the Hospitality Industry?

• theme park employees

• chefs

• servers

• firefighters

Which is an example of Lodging?

• restaurant

• amusement park

• motel

• dog park

All are examples of the Food & Beverage Industry EXCEPT

• McDonalds

• Olive Garden

• Outback Steakhouse

• Holiday Inn

A place to sleep for one or more nights that is also called accommodation.

• Food & Beverage

• Lodging

• Recreation, Amusement, and Attractions

• Travel & Tourism

Businesses that provide an activity that people do for rest, relaxation, and enjoyment.

• Food & Beverage

• Lodging

• Recreation, Amusement, and Attractions

• Travel & Tourism

All of the following are examples of Attractions except

• Fort Worth Zoo

• The Worthington Hotel

• Six Flags

• The Texas State Fair

Sports that you can take part in yourself

• Spectator Sports

• Participatory Sports

• College Sports

• Professional Sports

Businesses that organize and promote travel and vacations.

• Food & Beverage

• Recreation

• Tourism

• Catering