ITES QUIZ

BPO stands for ..............?

• Business Process Outsourcing

• Business Process Outsource

• Business Project Outsourcing

• Business Product Outsourcing

What is the full form of ITES?

• Information Technology Enabled System

• Information Technology Enabled Services

• Information Technology Enabled Solutions

• Information Technology Enabled Series

BPM stands for......?

• Business Project Management

• Business Process Management

• Best Project Management

• Business Project Marketing

What are the responsibilities of a BPO executive?

• Handling calls from customers or clients and provide them with a solution to their queries

• Showing the willingnes to learn new things every time and then

• maintaining the relevancy and quality while providing service to the customers.

• All of the above

What is the full form of KPO ?

• Know process Outsourcing

• Knowledge processing Outsource

• Knowledge process Outsourcing

• Know project Outsource

Why Companies Outsource is needed?

• It is cost saving

• To focus on core activities

• To get quality work done by the expertise in that domain

• All of the above

BPM (Business Process Management) is............

• A strategic technique

• An approach for performance improvement

• Management discipline

• Tool for automating business process

Give examples of use of IT in everyday life?