
ITES QUIZ
Authored by Poonam Dwivedi
Computers
9th Grade
Used 18+ times

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8 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
BPO stands for ..............?
Business Process Outsourcing
Business Process Outsource
Business Project Outsourcing
Business Product Outsourcing
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the full form of ITES?
Information Technology Enabled System
Information Technology Enabled Services
Information Technology Enabled Solutions
Information Technology Enabled Series
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
BPM stands for......?
Business Project Management
Business Process Management
Best Project Management
Business Project Marketing
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
What are the responsibilities of a BPO executive?
Handling calls from customers or clients and provide them with a solution to their queries
Showing the willingnes to learn new things every time and then
maintaining the relevancy and quality while providing service to the customers.
All of the above
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the full form of KPO ?
Know process Outsourcing
Knowledge processing Outsource
Knowledge process Outsourcing
Know project Outsource
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Why Companies Outsource is needed?
It is cost saving
To focus on core activities
To get quality work done by the expertise in that domain
All of the above
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
BPM (Business Process Management) is............
A strategic technique
An approach for performance improvement
Management discipline
Tool for automating business process
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