Communication

"You succeed in communicating something clearly and efficiently." is similar to...

• You manage to get your message across.

• You manage to use language correctly.

• You manage to speak.

• You manage to express your feelings.

Phone calls disturb students during their lessons.

• Phone calls are inefficient.

• Phone calls are intrusive.

• Phone calls are versatile.

• Phone calls are limited.

Thanks to emails you can reach people wherever they are.

• Emails are personal.

• Emails are customised.

• Emails are slow.

• Emails are efficient.

Messages on WhatsApp can be very impersonal.

• They lack meaningful communication.

• They are not versatile.

• They are too brief.

• People do not use language correctly.

Good communication does not mean ...

• developing interesting ideas

• having time to think before you speak

• being able to express your feelings

• ignoring what other people have to say

When someone is staring at an imaginary point in the ceiling while you are talking, you should ....

• keep talking

• retort firmly

• pause diplomatically

• shrug indifferently

At a job interview, it's not a good idea to ...

• smile politely

• shrug indifferently

• talk calmly

• look into the interviewer's eyes

People prefer to pick up the phone <<instead of>> writing a letter.

• to

• for

• rather than

• than

<<Apart from that>>, the phone is really important for businesses.

• By this I mean, ...

• For example,...

• After all, ...

• Furthermore, ...

Phones were <<a big help with>> the changes that took part in the last century.

• particularly suitable for

• an invaluable aid for

• played a major role

• the best way