ICT Quiz 9
Authored by 26zahra 26zahra
Computers
9th Grade
Used 10+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
It is a central point from which all customer interactions across various channels are managed.
Contact Center
Call Center
Telecommunication Company
Hosted Contact Center
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
These are installed and hosted on physical servers within a business's premises.
Cloud-based contact centers
Hosted contact centers
Hardware contact centers
Virtual contact centers
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Entrepreneurs have confidence in one’s ability and own judgment. They exhibit self-confidence in order to cope with all the risks of operating their own business.
Self-confident
Hardworking
Discipline
Committed
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
An entrepreneur should be creative and innovative to stay in the business and in order to have an edge over the other competitors.
Ability to accept change
Creative
Committed
Hardworking
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Entrepreneur enters into the world of business to generate profit or additional income.
Creative
Profit-Oriented
Committed
Discipline
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
are essential to every individual so he/she may be able to live with dignity and pride in the community of people.
(a)
7.
FILL IN THE BLANK QUESTION
1 min • 1 pt
is a managerial tool to assess the environment.
(a)
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