Housekeeping

What is Housekeeping?

• Clean and Safe Environment

• Bed Make Up

• Clean doors and bed

• All of the Above

Name Three Department that are mainly concerned with housekeeping.

• Linen Room, floor department, Housekeeping department

• Front Office, Maintenance, Food and Beverage

• All of the Above

Stayover means

• Guest has checked out

• Guest is getting a new room to sleep in

• Guest is not checking out today and will remain at least one more night.

DND Means

• Do Not Drink

• Do Not Dump anything here

• Do Not Disturb

• Do Not Do

The room maid must knock _____ times before entering.

Occupied means

• The Guest is in the washroom.

• The Guest is currently registered to the room.

• The Guest is sleeping.

Check Out Means

• The room is occupied even though the bed has not been used

• Dusting is followed by mopping

• The general Manager

• The final Stage in of the guest contract

Types of Housekeeping?

• Cleaning

• Washing

• Domestic

• Washing Sheets and Mats

Types of Housekeeping?

• Cleaning

• Institutional

• Mopping

• Washing Sheets and Mats

Housekeeper areas of responsibility.

• Guest Bathroom, Garden, Parking Area

• Front Office, Food and Beverage, Security

• Roof, Floors

• Parking Cars and Cleaning Pools