Form 3 Business Correspondence

The person or organization from which the letter originates.

• reference

• sender

• header

• Attention line

It states the main issues of the letter and is typed below the salutation.

• reference

• subject heading

• header

• Attention line

The MOST appropriate salutation to use for a business letter is.

• Hi Bob

• Dear Sandra

• Dear Mr.Jakes

• TO Mr Jakes

Which of the following is NOT likely to be found on a letterhead?

• date

• telephone number

• name of the organisation

• email address

At the end of her letter Mrs. Jones typed Yours faithfully. The statement "Yours faithfully" is called:

• salutation

• signature

• complimentary close

• designation

This is the name of the writer.

• saluation

• signature

• complimentary close

• designation

The name circled in red is called the_______

• salutation

• signature

• complimentary close

• designation

The name of the individual or party to whom the letter is addressed.

• salutation

• signature

• complimentary close

• addressee

When there is not a comma or colon in a salutation and complimentary close this is referred to as:

• open punctuation

• full punctuation

The example below refers to which type of punctuation style used in a business letter?

• full punctuation

• open punctuation