Chapter 1

For almost any job there are 3 major qualities employers seek. Check all that apply.

• communication skills

• humor

• problem solving skills

• teamwork skills

The number one skill that employers seek is:

• humor

• teamwork skills

• communication skills

• problem solving skills

The context of any communication is critically important.

• True

• False

The 3 reasons we communicate are:

• inform

• entertain

• persuade

• anger

Effective communication includes the following: (check all that apply )

• honesty

• integrity

• respect

• fairness