Personal Finance Ch. 3 - Consumer Protection

The Consumer Bill of Rights was first established by President Kennedy in 1962.

• True

• False

The Right to be Heard states that the government should consider consumer complaints when creating laws.

• True

• False

The Right to Safety says that businesses must operate without polluting the environment.

• True

• False

It is fraudulent if a local restaurant advertisement claims it serves "the best hot dogs in town."

• True

• False

Arbitration boards have been created by many industries to resolve customer complaints.

• True

• False

The Right to Consumer Education makes certain that consumers have a variety of goods and services from which to choose.

• True

• False

Businesses rarely supply consumers with accurate information.

• True

• False

The only areas the EPA monitors are water and land.

• True

• False

The problem with warranties before the Magnuson-Moss Warranty Act was they were vague and left out critical information.

• True

• False

If an ad uses innocent exaggeration or puffery, it is illegal.

• True

• False