Market_Leader_Intermediate_Vocabulary_Revision_1-6

We need to _________ decision-making to give middle management more control.

• relocate

• relaunch

• decentralise

Customer __________ means consumers like to keep buying our brand.

• image

• loyalty

• awareness

Americans usually say __________ for a 'single' ticket.

• round-trip

• one-way

• return

After the new team have had time to settle in, we'll __________ the situation.

• reassess

• upgrade

• deregulate

When a famous actor says he uses a product, that's called

_____________.

• endorsement

• launch

• share

When you reduce the number of employees in an office, you call it ______________.

• downsizing

• desizing

• resizing

A market ______________ is customers of a similar age, income or social group.

• share

• segment

• leader

We've built two new ____________ because we want to increase our stock of materials.

• outlets

• warehouses

• service centres

We have staff in our ____________ answering the telephone and dealing with customer's questions twenty-four hours a day, seven days a week.

• distribution centre

• subsidiary

• call centre

Our __________ are in central London but we manufacture our products all over the country.

• factories

• headquarters

• plants