Chapter 1: Managers and Management

Managers is

• Individuals in a organization who direct the activities of others

• Individuals in organization who follow the instruction from others

Below are all the characteristics of organizations except:

• Goals

• People

• Finance

• Structure

Organization is a systematic arrangement of people brought together to accomplish some specific purpose.

• False

• True

People who work directly on a job and no responsibility for overseeing the work of others.

• CEO

• Non-managerial employees

• Manager

• Board of director

Chief executive officer (CEO) is the example of Top Manager.

• False

• True

Below are the flow of the management levels in the organization. Choose the correct answer from top to bottom.

• Top managers, Middle managers, Team leader, First line manager

• Top managers, Team leader, Middle managers, First line manager

• Top managers, Middle managers, First line manager, Team leader

• Team leader, Top manager, First line manager, Middle manager

What is management?

• The process of getting things done effectively and efficiently with and through people.

• The process of delegating instruction without consent of the employees

What is the four functions of management?

• Planning, directing, organizing and delegating

• Planning, organizing, staffing and controlling

• Planning, Leading, transferring and organizing

• Planning, organizing, leading and controlling

Involving collecting, receiving and disseminating information.

• Managerial roles

• Informational roles

• Interpersonal roles

• Decisional roles

Analyzing and diagnosing complex situations to see how things fit together and to facilitate good decisions.

• Interpersonal skills

• Political skills

• Conceptual skills

• Technical skills