Pre Ticketing Process Quiz - Wz Team
Authored by Aman Seth
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KG
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which portal needs to be accessed for CRM related issues?
OYOSeek
OYOdesk
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the username to login to OYOseek?
Employee id
Personal email id
Oyoemail id
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Under which ticket category will you raise a concern pertaining to Keka if you are unable to access the application?
HR Connect > Access issue on Application
HR> Access Issue on Application
VM OPS > Keka
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Is it mandatory to enter your mobile number in OYOseek portal?
Yes
No
Maybe
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In oyoseek is it mandatory to enter the Ticket sub sub category?
Yes
No
Maybe
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Tickets raised post _______ hours on OYOdesk for attendance issue will not be entertained.
24 Hrs
36 Hrs
48 Hrs
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the TAT for the response on any ticket raised on OYOdesk/OYOseek?
24Hrs
36Hrs
48Hrs
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