Quizz

How many parts does a complaint letter?

• Greeting, Main Body, Conclusion, Signature

• Greeting, Introduction, Main Body, Conclusion, Signature. 

• Introduction, Main Body, Conclusion

This is the part of the complaint letter...

• Introduction 

• Main Body 

• Greeting 

• Conclusion 

- I am writing to complaint about/on account of/...

-i am writing to draw your attention to...........................

-i am writing to you in connection to...............................

• Mild Complaint 

• Strong Complaint

Depending on the severity of the problem, there are several types of complaint letters

• 2type: Mild Complaint, Strong Complaint.

• 3type: Mild Complaint, Strong Complaint and Negative Complaint.

• All is incorrect

I was appalled at ….

- I want to express my strong dissatisfaction with…

- I feel I must complaint about…

• Mild Complaint

• Strong Complaint 

A letter complaint is......

• is written to give a point of view, to recommend something or to give an option on a matter

• is a letter written to your friend or relatives

• is a formal letter written to the concerned authority if you have any problems/mistake/ misbehaviouror any kind of complaint,

• r

The body part includes

• complaint and justification

• reason to explain the inconvenience caused

• description of problem

• All correct

Letters of complaint are normally written in a ....... style

• Formal 

• Informal