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Central Region Quiz O Clock

Authored by Jefferey Lim

English, History

Professional Development

Used 3+ times

Central Region Quiz O Clock
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16 questions

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1.

OPEN ENDED QUESTION

30 sec • Ungraded

Fill in your Maxis email ID

Evaluate responses using AI:

OFF

2.

MULTIPLE SELECT QUESTION

20 sec • 1 pt

When fixing a Maxis Fibre installation appointment date with a customer, what you should remember to tell the customer?

The duration required for installation work at their home

To prepare a credit card for payment if required during installation

The FREE installation is only applicable for standard installation

The non-standard installation fee will be charged to the customer

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the best source of reference to obtain the customer's address to complete the new fibre submission request?

By asking the customer

By calling and ask the customer's family for the information

Hardcopy of TNB bill

Hardcopy of credit card bill

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

If a customer would like to relocate their current Maxis Fibre service to another serviceable area, what would you advise the customer?

Customer needs to bring over the current modem (ONT/BTU) to the new premise

Customer needs to request a new modem (ONT/BTU) for the new premise

Customer needs to purchase a new modem (ONT/BTU) for the new premise

Customer needs to engage their own installer to install the fibre at the new premise

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the most popular brand in Maxis audio accessories

Apple

Sony

Harman Kardon

Infinity

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the most popular premium accessories that Maxis is currently selling?

Sony Headphones

Samsung Fit 2

Harman Kardon Neo

Apple Watch

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What is the brand name of our Smart Home accessories launched on 15th Sept 2021?

AQARA

Mi Home

Samsung Smart Things

Google Home

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Google

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Microsoft

Microsoft

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Apple

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