
Central Region Quiz O Clock
Authored by Jefferey Lim
English, History
Professional Development
Used 3+ times

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16 questions
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1.
OPEN ENDED QUESTION
30 sec • Ungraded
Fill in your Maxis email ID
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2.
MULTIPLE SELECT QUESTION
20 sec • 1 pt
When fixing a Maxis Fibre installation appointment date with a customer, what you should remember to tell the customer?
The duration required for installation work at their home
To prepare a credit card for payment if required during installation
The FREE installation is only applicable for standard installation
The non-standard installation fee will be charged to the customer
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the best source of reference to obtain the customer's address to complete the new fibre submission request?
By asking the customer
By calling and ask the customer's family for the information
Hardcopy of TNB bill
Hardcopy of credit card bill
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
If a customer would like to relocate their current Maxis Fibre service to another serviceable area, what would you advise the customer?
Customer needs to bring over the current modem (ONT/BTU) to the new premise
Customer needs to request a new modem (ONT/BTU) for the new premise
Customer needs to purchase a new modem (ONT/BTU) for the new premise
Customer needs to engage their own installer to install the fibre at the new premise
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the most popular brand in Maxis audio accessories
Apple
Sony
Harman Kardon
Infinity
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the most popular premium accessories that Maxis is currently selling?
Sony Headphones
Samsung Fit 2
Harman Kardon Neo
Apple Watch
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What is the brand name of our Smart Home accessories launched on 15th Sept 2021?
AQARA
Mi Home
Samsung Smart Things
Google Home
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