Email Basics

Files sent with e-mails

• Attachments
• Letters
• Folders
• Paperclips

What name is given to the process of sending a message you have received to someone else?

• Replying
• Sending
• Forwarding
• Replicating

What’s the most important thing I should include with every email?

• A specific, well thought out Subject field
• A professional greeting & proper closing including my name
• Correctly structured sentences, proper grammar & punctuation
• All of the answers are correct

What does the "E" stand for in E-mail

• Energetic
• Electrical
• Enormous
• Electronic

What does CC stand for in an email?

• To
• Closed Caption
• Carbon Copy
• Copy Carbon

What does BCC stand for when sending an email?

• Blind Copy of a Copy
• Blind Copy Carbon
• Blind Carbon Copy
• Bulk Copy of a Copy

Which is something you should do when creating a "Subject" for an email?

• Leave it blank.
• Just say "Hi" or "Hey"
• Be brief and concise
• Explain as much info in the subject as you can.

You should _________ your emails before sending.  Once they are sent you cannot get them back.

• return
• reply
• review
• remind

Typing emails in ALL CAPS is the same as what? 

• messaging
• browsing
• shouting
• making a point

What does the symbol shown stand for in an email address?

• ask
• at
• and
• about