HOUSEKEEPING CODES

What code refers to the status of a room which is clean but needs minor repairs and servicing like spot shampooing, busted lights and defective appliance?

• Out Of Order

  OOO

• Vacant Clean

  VC

• On Change or cleaning in progress

• Out Of Service

  OOS

Identify what does DND room means?

• The guest is not around.

• The guest wants his privacy.

• The room is dark and dirty.

• The guest wants the room cleaned immediately.

If you will enter the guest room, what will you use if you will take a bath?

• Hand towel

• Bath towel

• bath mat

• Face towel

The guest has settled his or her account, returned the room keys and left the hotel.

• Early Check In

  EC

• Occupied

  OCC

• Check out

  CO

• Due out

  DO

The guest room has busted light, What is the consideration of the room attendant to avoid accident?

• Put OSS sign on the busted light

• Replace the busted light immediately

• Put OOO sign on the busted light

• Report it to the maintenance services

A guest room that is occupied by two persons with 1 double bed. It is a room intended for two people, usually a couple, to stay in.

• Double room

• Parlor room

• Economy room

• Triple room

The guest called the HK Department to report a problem. According to the guest, she didn’t hear any sound when she opened the TV in her room. What should the HK department will do?

• Put OSS sign

• Replace the television immediately

• Put OOO sign

• Report it to the maintenance services

A suite room also known as Mini Suite.

• Penthouse

• Economy Suite

• Executive Suite

• Junior Suite

A Room that is usually located at the top floor of the hotel.

• Penthouse

• Economy Suite

• Executive Suite

• Junior Suite

A type of floor that comes in granolithic, terrazzo, ceramic, and tile, terra cotta, brick and concrete and pebble wash out.

• Linoluem

• Mixes

• Hard floor

• Granite