
HOUSEKEEPING CODES
Authored by CATHERINE OMILES
Other
11th - 12th Grade
Used 17+ times

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15 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What code refers to the status of a room which is clean but needs minor repairs and servicing like spot shampooing, busted lights and defective appliance?
Out Of Order
OOO
Vacant Clean
VC
On Change or cleaning in progress
Out Of Service
OOS
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Identify what does DND room means?
The guest is not around.
The guest wants his privacy.
The room is dark and dirty.
The guest wants the room cleaned immediately.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If you will enter the guest room, what will you use if you will take a bath?
Hand towel
Bath towel
bath mat
Face towel
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The guest has settled his or her account, returned the room keys and left the hotel.
Early Check In
EC
Occupied
OCC
Check out
CO
Due out
DO
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The guest room has busted light, What is the consideration of the room attendant to avoid accident?
Put OSS sign on the busted light
Replace the busted light immediately
Put OOO sign on the busted light
Report it to the maintenance services
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A guest room that is occupied by two persons with 1 double bed. It is a room intended for two people, usually a couple, to stay in.
Double room
Parlor room
Economy room
Triple room
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The guest called the HK Department to report a problem. According to the guest, she didn’t hear any sound when she opened the TV in her room. What should the HK department will do?
Put OSS sign
Replace the television immediately
Put OOO sign
Report it to the maintenance services
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