Randomizer 3000

Which of the following is considered PII when tied to a specific user:

• Purchase, invoice and sales history

• Cancelled orders

• None of the above

Etsy Gift Cards purchased in GBP, AUD, and EUR expire in:

• 18 Months

• 12 Weeks

• 01 Year

• 48 Months

• None of the above

If the order is lost in transit what are the steps that you need to follow?

• Check tracking status

• Check messages

• Check that there is no tracking info

• Check if tracking shows no movement

• All of the above

Which would be considered PII data that would need to be removed from a support interaction

• Taxpayer Number

• A member's email address

• The payment method of an order

• A member's financial institution

GST stands for:

• General Services Tax

• Goods Stand alone Tax

• Goods and Services Tax

• Gains and Services Tax

• None of the above

The augmented reality feature on Etsy's app is available for:

• All items

• Vintage and classic items

• Paintings, Photography and Prints

• Only Paintings and Prints

• None of the above

What can we do if the member request a refund for a digital purchase?

• Process the refund

• Tell the buyer to contact the seller

Is Klarna available on Pattern?

• True

• False

What should be the first step when you are going to reply to a non-English email?

• Go to the guru card "Language: Non-English Emails and Translated Openers" and use the correct opener.

• Translate the email

• We only have to respond in English

Which of the following scenarios require strong verification?

• General questions and order information.

• Close an Etsy Account and email change

• All of the above

• Shipping Details